- Anyone who needs to gain self-confidence
- Anyone who wants to learn how to behave and communicate positively
GOALS
At the end of this course, you will be able to:
- Understanding what assertiveness and self-confidence are
- Identify four different communication styles
- Overcoming Negative Thoughts
- Understanding the difference between listening and hearing
- Set SMART goals for assertive behavior
- Identify your value
- Make a good first impression
- Communicate positively
- Establish a procedure guide
- Achieve positive results in difficult situations

