Executive secretary course

People who work or want to work as a secretary or administrative assistant.
Unemployed at ADEM in 12th grade.

GOALS

The commercial development of recent years has been accompanied by intense growth of the company, generating new bosses and leaders endowed with high power and influence.

In addition to these new frameworks, it is necessary to have a competent professional capable of organizing, assisting and solving problems of all kinds. This profile, much sought after in companies of different sizes, is found in the Executive Secretary.

The executive secretarial course, designed for those who want to learn more about the profession and / or update their knowledge, teaches everything through dynamic and interactive video lessons. The course also contains materials that can be printed, as well as tutor support to answer questions.

Learn:

How to serve with excellence
How to organize daily tasks, documents and files
Understand etiquette and business ethics
How to work under pressure and resolve conflicts
How to follow events and meetings

Organization contact details

Ana Barreiro

a.barreiro@officehousecapellen.com
Courses Certified by EU24h – contact@eu24h.siteEU24h – FEB independent company incorporated in Oct 2016. Certified continuing professional training organization. Approved by the ministerial decree of Nov 2025 – Reference 10073354/1 VAT number LU28917716 – EU legal entity Feb 2025

Inclusive and high-quality education for all EU24h is an e-Learning platform offering 1000+ online courses in Languages and Professional Development Skills.

Online “Lifelong Learning” is our passion and making a difference is our mission.

We believe that education has the power to change lives and empower those around us.

CONTENTS

The main subjects of the executive secretarial course are:

Unit 1 – Initial approach

What is it to be a secretary?
Historical origin of the profession
Curiosities
Secretary training
Secretarial technician training
Codes of ethics
Purpose of the code of professional ethics
Code of ethics of the secretariat
Professional registration
Myths of the profession

Unit 2 – The labor market

Behavior on the job market
Compensation
What are companies looking for?
The importance of professional retraining
Tips to start the professional recycling process
The secretary in a globalized world
Complementary training
Social work
Mastery
Administration
Professional label
Tourism

Unit 3 – Professional behavior

Profile of the new secretary
The secretary as executive representative
Ethical stance – Professional etiquette
Interpersonal relationship
How to gain the trust of your boss
Image care
Personal qualities
Conflict resolution

Unit 4 – Professional and management skills

Business writing
How to write good texts
Language adapted to the profession
Compose emails
Writing of minutes and reports
Daily tasks
How to organize
How to manage your time
Answering machine
Filing of documents and documents
How to organize your calendar
Organization of events and meetings
Followed
Managerial skills
Closing

CERTIFICATE, DIPLOMA

Courses Certified by EU24h – contact@eu24h.site

EU24h – FEB independent company incorporated in Oct 2016. Certified continuing professional training organization. Approved by the ministerial decree of Nov 2025 – Reference 10073354/1 VAT number LU28917716 – EU legal entity Feb 2025

Inclusive and high-quality education for all EU24h is an e-Learning platform offering 1000+ online courses in Languages and Professional Development Skills.

Online “Lifelong Learning” is our passion and making a difference is our mission.

We believe that education has the power to change lives and empower those around us.

Inclusive and high quality education for all.

Inclusive and high quality education for all.

Executive secretary course