Inclusive and high quality education for all.

Inclusive and high quality education for all.

French for Sales – Services and Products – Language course

French for Sales – Services and Products – Language course

290,00

French for Sales – Services and Products – language course

Sales – Services and Products Language Course

In the world of sales, every interaction is an opportunity. This specialized language course is designed for frontline sales professionals, retail staff, and customer service representatives who need to communicate effectively with international clients.

The curriculum focuses on building immediate operational fluency, pairing foundational language mechanics with essential retail and sales scenarios. By mastering everything from welcoming clients and handling payments to describing products and solving customer complaints, participants will gain the confidence to deliver exceptional service, build rapport, and drive sales in a global marketplace.

Key Benefits

  • 🛍️ Deliver Excellence in Retail & Sales Master the end-to-end shopping experience. Learn how to assist clients with shopping for clothes (including colors and sizes) or food, and confidently handle the entire purchase process.
  • 🗣️ Build Instant Rapport & Small Talk Break the ice naturally. Acquire essential greetings, ask clients how they are, engage in polite small talk, and master the foundational courtesies (“please” and “thank you”) that build trust.
  • 📦 Describe Products & Services with Impact Move beyond basic words. Use precise adjectives and vocabulary to effectively describe what your company offers, answer questions about item costs, and make persuasive recommendations.
  • 💳 Seamless Checkout & Payment Handling Eliminate friction at the point of sale. Learn to discuss prices, process payments smoothly, exchange contact details, and gather necessary customer information without hesitation.
  • 🛠️ Confident Problem Solving & Customer Service Turn challenges into loyalty. Acquire the exact phrases needed to handle customer service inquiries, politely manage misunderstandings (“I do not understand”), and effectively resolve issues (“What’s the problem?”).
  • 📍 Master Everyday Logistics & Directions Navigate daily business interactions with ease. Learn to give and ask for directions, understand instructions, manage time and schedules, and handle basic logistics like ordering a taxi.

The Bottom Line: This course bridges the gap between basic language skills and commercial success, giving your team the practical tools needed to turn international visitors into loyal customers.

 

Complete the course at your own pace in about 1 month – available 24 hours a day, 7 days a week.

Course available in VR – Virtual Reality

Only a laptop is needed; virtual reality glasses are optional and not required.

High technology for learning and practice.

 

Click link below for more info:

Language Immersion EU24h VR

VR – Virtual Reality Training – 24/7

Course document:

Description

French for Sales – Services and Products – language course

VR- Virtual Reality Training – 24/7

Learn Retail French, and avoid any ‘faux pas’ with your French speaking customers

If you work in retail, then you are truly an ambassador of your shop’s brand and customer service.

The nation that created “haute couture” puts premium on appearance, and expects an individual, warm and attentive but not overly friendly welcome. In different nations, interrupting might be improper yet in France it is basically an approach to express your enthusiasm for the other individual and the discussion, so don’t worry if your customer doesn’t let you finish your sentence. Make sure you know how to greet your French clients without making any dreaded ‘faux pas’ (false step in French)!

Did you know?
French, after English, is the only language taught in every continent of the world, with more than 50 countries recognizing it as their national language. More than 220 million people speak French on the five continents, and it’s the sixth most widely spoken language in the world. As well as customers from France, French also comes in handy for shopaholics from Africa, Switzerland, Canada, Monaco, and the Seychelles.

France is the world’s top tourist destination and attracts more than 79,5 million visitors a year. They are well versed in the language of fashion so make sure you speak theirs!

Sales – Services and Products Language Course

People buy consumer goods and services through various channels. We will be looking at different types of retail channels such as stores, online, catalogues, direct sales, TV home shopping, and automated retail.

Here are some examples of retail categories:

  • Building and gardening supply stores
  • Car dealers, including auto parts, new and used vehicle sales
  • Clothing, such as speciality clothing stores
  • Department stores
  • Electronics and appliance stores, including big box retailers
  • Food and beverage stores, including grocery stores and liquor stores
  • Furniture stores
  • Gas stations
  • Health/beauty stores, including pharmacies
  • Hospitality and leisure, including hotels, restaurants and bars
  • Miscellaneous
  • Non-store retailers, which means online retail sales
  • Sporting goods/hobby stores

 

Content:

  • Adjectives
  • Banalities
  • Business Small Talk
  • Clothing & Accessories
  • Colours and sizes
  • Contact details
  • Countries
  • Customer service
  • Days of the week and months
  • Describe the product
  • Describe the services
  • Give your details
  • Greetings of the day
  • Hour part 1 hour
  • How are you?
  • How much does it cost?
  • I do not understand
  • In the shop
  • instructions
  • Marketing
  • More greetings
  • Numbers
  • Payment
  • Please and thank you
  • Purchase of products
  • Recommendations
  • Sales
  • Shopping for clothes
  • Shopping for food
  • Stationary
  • Taxi, please
  • Time Part 2 Passed / at and a half past
  • Time Part 3 Passed and at
  • To welcome the client
  • Useful places
  • What is the phone number?
  • What time is it?
  • What would you like to drink?
  • What’s the problem?
  • Where are you from?
  • Where can I…?
  • Where do you live?
  • Where is/are the…?
  • Where is…?
  • Yes No
  • Others…

 

 

Complete the course at your own pace in about 1 month – available 24 hours a day, 7 days a week.

Course available in VR – Virtual Reality

Only a laptop is needed; virtual reality glasses are optional and not required.

High technology for learning and practice.

 

Courses Certified by EU24h – contact@eu24h.site

A participation certificate will be issued on completion of the course.

EU24h – FEB independent company incorporated in Oct 2016. Certified continuing professional training organization. Approved by the ministerial decree of Nov 2025 – Reference 10073354/1 VAT number LU28917716 – EU legal entity. EU-Mercosur Partnership.

 

 

Click link below for more info:

Language Immersion EU24h VR

VR – Virtual Reality Training – 24/7

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