€790,00
The lack of skilled labor is one of the main challenges to the expansion of the hotel industry , which is expected to receive billions in investments in the coming years, aimed at major events that will take place in Brazil.
It is estimated that by 2020 the tourism market will generate $5 billion worldwide. Driven by this growth, the hotel industry holds great promise for job creation, especially in Brazil.
With this in mind, Cursos 24 Horas offers a Hotel Receptionist Course , which provides comprehensive training, covering topics from the origins of the profession to the skills and competencies needed to work in this sector.
And more:
Personnes souhaitant s’améliorer et se renseigner sur les procédures de service dans les domaines du service client et de l’accueil.
Qui travaille dans des entreprises de toute taille dans le tourisme, l’Horeca, le commerce, les services, l’accueil, etc.
ADEM: Chômeur et Révisé
Beginner
10,00 week(s)
70 heures: 60 heures en ligne + 10 heures en présentiel
Courses Certified by EU24h – contact@eu24h.site
EU24h – FEB independent company incorporated in Oct 2016. Certified continuing professional training organization. Approved by the ministerial decree of Nov 2025 – Reference 10073354/1 VAT number LU28917716 – EU legal entity Feb 2025
The lack of skilled labor is one of the main challenges to the expansion of the hotel sector, which is expected to receive billions of investments in the coming years.
It is estimated that by 2030, the tourism market will generate $5 billion worldwide. Driven by this growth, the hotel sector represents a great promise of employment.
And more:
The main topics of the hotel receptionist course are:
Unit 1 – Initial Approach
What is Hotel Management?
Historical Background of the Hospitality Industry
Accommodation Facilities
Hotel Classification
Hotel Legislation
Market Demand
Role of the Hotel Receptionist
Unit 2 – The Job Market
Labor Market Behavior
What Hotels Are Looking For
What the Job Requires of the Professional
The Importance of Professional Development
Additional Training
Professional Ethics
Unit 3 – How a Hotel Works
Hotel Organization
Hotel Services
Reception Functions
The Reception and Its Importance
Customer Service Techniques
The Receptionist’s Posture
Personal Qualities
Unit 4 – Professional Skills and Abilities
Good Communication
Good Memory
Interpersonal Relationship Strategies
Teamwork
Conflict Management
Self-Motivation
Computer Literacy
Course Completion
Courses Certified by EU24h – contact@eu24h.site
EU24h – FEB independent company incorporated in Oct 2016. Certified continuing professional training organization. Approved by the ministerial decree of Nov 2025 – Reference 10073354/1 VAT number LU28917716 – EU legal entity Feb 2025
