Inclusive and high quality education for all.

Inclusive and high quality education for all.

Workplace Diversity

Workplace Diversity

290,00

Who is the training for?

This course is designed for:

  • Frontline employees
  • Team leaders, supervisors and managers
  • Business owners and executives
  • Human resources personnel

GOALS

Learn to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Course document:

Description

CONTENTS

As the world becomes more mobile and diverse, diversity has taken on new importance in the workplace. Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization and it is essential that every employer and employee has an understanding of this concept.

It is important to use strategies to break down barriers and stereotypes and to encourage diversity in the workplace. To achieve this goal, you need to understand what diversity is and how you can help create a more diverse world at work and at home.

With this course, you will learn to use skills such as active listening to receive messages in a diverse population, use effective questioning techniques, and communicate with strength.

This course covers the meaning and history of diversity, stereotypes, breaking down barriers, verbal and non-verbal communication, proactivity, discrimination, diversity complaints.

POINTS COVERED

By the end of this course you will be able to:

  • Understanding diversity
  • Understanding how stereotypes develop
  • Implement strategies to remove obstacles
  • Improve your active listening skills
  • Understanding the importance of body language and interpersonal communication
  • Identify ways to encourage diversity in the workplace and prevent discrimination
  • Understanding and Responding to Diversity Complaints

CERTIFICATE, DIPLOMA

OHC course with certificate of attendance. Master Class.

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