- Receptionist in restaurants and bars
- Telephone service
- Service providers
- Sellers in general
GOALS
Customer service is vital to any successful business. A satisfied customer naturally indicates others and generates new business, while a dissatisfied customer can cause serious damage to the organization.
Thinking about it, more and more companies have invested in the qualification of their employees in order to be able to provide a quality service, whether in the presentation of the product/service, in the closing of the sale or even in the treatment. possible complaints in after-sales work.
