€90,00
As a manager, you are likely comfortable addressing missed deadlines or tardiness.
However, confronting an employee about their personal appearance or hygiene is an entirely different challenge—it is the one conversation most leaders avoid or mishandle. Leaving these issues unaddressed damages team morale, impacts productivity, and compromises your organization’s professional image.
This specialized course provides managers with an empathetic yet firm framework to navigate these highly sensitive conversations with dignity and confidence.
Participants will learn how to customize corporate guidelines, overcome employee defensiveness, and address specific challenges—ranging from poor dress choices to severe odor and medical issues—concluding with hands-on role-playing to ensure real-world readiness.
🛠️ A Proven Conversation Framework Acquire a step-by-step communication model specifically designed for behavior modification, allowing you to address delicate issues without causing unnecessary shame.
🛡️ Defuseling Defensiveness & Barriers Learn how to effectively manage emotional responses, denial, or barriers that employees may put up when confronted about their hygiene.
🩺 Tactful Resolution of Specific Issues Gain concrete strategies to address diverse personal issues, including body odor, bad breath, gastrointestinal challenges, incontinence, and inappropriate dress or body art.
🏢 Organizational Alignment Learn how to utilize your company’s internal resources (such as HR policies and Employee Assistance Programs) to support the employee while protecting the business.
🎯 Proactive Culture Building Discover ways to subtly encourage excellent hygiene standards across your entire workplace, nipping poor habits in the bud before they disrupt the team.
Course available in English
Learn how to handle conversations about personal appearance, with an empathetic but firm framework for the topic most people avoid.
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along.
But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of.
This has two major themes. First, we’ll give you a framework for having those tough conversations.
We’ll also give you some guidelines for customizing that framework for your organization. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.
At the end of the workshop participants will have a chance to role play a tough situation. You’ll walk away well prepared for any kind of challenging conversation. This course will help you know how to:
Course Content:
Session One: Course Overview
Session Two: Let’s Talk About It!
Session Three: Guidelines for Difficult Conversations
Session Four: Overcoming Objections
Session Five: Bad Hair Days (And Weeks… and Months…)
Session Six: Addressing Piercings and Body Artwork
Session Seven: Helping Employees Dress for Success
Session Eight: Bad Breath
Session Nine: Body Odor
Session Ten: Gastrointestinal Issues
Session Eleven: Bad Habits
Session Twelve: Putting it into Practice
Complete the course at your own pace in about 15 days – available 24 hours a day, 7 days a week.
Course available in English
Courses Certified by EU24h – contact@eu24h.site
EU24h – FEB independent company incorporated in Oct 2016. Certified continuing professional training organization. Approved by the ministerial decree of Nov 2025 – Reference 10073354/1 VAT number LU28917716 – EU legal entity.
EU-Mercosur Partnership.
Inclusive and high-quality education for all EU24h is an e-Learning platform offering 1000+ online courses in Languages and Professional Development Skills.
Online “Lifelong Learning” is our passion and making a difference is our mission.
We believe that education has the power to change lives and empower those around us.
